Short of processing in a spreadsheet form, this would allow someone to "manually" pull user data from our company. Additional features/options in "query"/search/filter methods would be very helpful as well. Less programming on your team's part, while still giving your clients the option to use your software catered to their own needs in a spreadsheet form. I understand not having that option may steer potential clients of your software toward NOT getting the upgraded service(s), but I believe it would actually increase the number of potential clients wanting to use it for purposes similar to ours. No export into spreadsheet form offers no relief from having to use this software itself for those purposes. That aside, we would love to have more useful analytics available currently our President does not see the usefulness of current analytics available with the Business or upgraded service ($$$/effectiveness ratio). From a lab manager/coordinator stand point, I watch nearly all jobs/tasks and I cannot memorize or recall ALL the changes, etc to a single job out of the dozens being processed. With as many job/task as we create and complete each day, it is very tough to notice these sync issues. We have experienced sync issues which include: users not seeing what another user is seeing, job/task(s) disappearing, changes made and older versions of job/task reverting. At a quick glance it is helpful to have all users on the same page at the same time*(assuming accurate sync(s) between users). Upgrades available.The program has been an easy way to track multiple job/task progress throughout the day/week/month.
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